Some people can show you a cleaning machine. The really good ones help you understand exactly where it fits into your business.
That is precisely what Thomas Blakeley did at Cleanspec: On the Tools.
Thomas is our new representative from Duplex Cleaning Machines, and although this was his first Cleanspec Open Day, it certainly did not feel that way. He fitted straight in, quickly connected with our customers and became one of the standout personalities of the event.
A huge hit with our visitors
The Duplex stand was never quiet for long.
Visitors wanted to see the machines, learn more about the different systems and understand which options could be useful for their own businesses. Thomas was on hand throughout the day, answering questions, explaining the equipment and sharing his knowledge in a way that was clear, practical and easy to understand.
There was no rehearsed sales pitch and no unnecessary jargon. Thomas listened to what each cleaner actually needed before discussing the options available.
Whether someone was already experienced with commercial floor cleaning or was looking at adding a completely new service, Thomas gave them the same time and attention.
His knowledge and expertise shone through—but so did his personality.
Thomas was friendly, approachable and clearly enjoyed meeting everyone. The photographs from the day capture it perfectly: plenty of machines, plenty of useful conversations and more than a few laughs along the way.
Turning questions into useful advice
Choosing professional cleaning equipment is not simply about finding the machine with the longest list of features.
The right choice depends on the surfaces being cleaned, the type of premises, the amount of work available and how the machine will fit into an existing service.
That was where Thomas really made an impression.
Instead of only explaining what a machine could do, he helped visitors think about where they could use it. He discussed different cleaning challenges, working environments and the practical differences between the equipment on display.
Visitors could ask direct questions, see the machines up close and receive honest advice from someone who genuinely understands the Duplex range.
That is exactly what we wanted On the Tools to be about: real equipment, real knowledge and conversations that cleaners can take back into their businesses.
Discovering the Duplex range
Duplex supplies professional floor-cleaning, steam-cleaning and battery-powered equipment for a wide variety of commercial environments.
Its range includes machines designed for carpets, tiles and hard floors, alongside professional steam systems, cordless scrubber dryers, escalator-cleaning equipment and specialist cleaning solutions.
Duplex also offers free demonstrations, certificated installation and training, supported by an experienced after-sales and servicing team. That support matters because investing in professional machinery is only the beginning—you also need the knowledge and confidence to use it properly.
This practical, demonstration-led approach made Duplex a perfect match for our Open Day. Visitors were not expected to make decisions from a photograph or product description. They could see the equipment, ask questions and get a much better feel for what could work for them.
A brilliant start to our new working relationship
As introductions go, Thomas could not have made a better one.
The feedback from the day was fantastic. People appreciated his straightforward advice, his enthusiasm and the fact that he made technical information feel accessible rather than overwhelming.
He did not simply stand behind the Duplex display waiting for people to approach him. He got involved, started conversations and made sure visitors felt comfortable asking questions.
By the end of the event, it felt as though Thomas had been part of the Cleanspec crowd for much longer than a day.
We are delighted to welcome him as our new Duplex representative and look forward to working closely with him. There will be plenty more opportunities to see the machines, ask questions and benefit from Thomas’s expertise.
If the Open Day was anything to go by, our customers are going to enjoy working with him just as much as we do.
Interested in Duplex equipment?
If you are considering a professional floor-cleaning or steam-cleaning machine but are unsure which option would suit your work, speak to the Cleanspec team.
We can help you explore the Duplex range, answer your initial questions and arrange further advice or a demonstration.
Because good equipment matters—but having knowledgeable people behind it matters just as much.
