Terms & Conditions

STANDARD TERMS & CONDITION
1. Web orders above the value of £90.00+vat are delivered free of charge. Orders below this value will be charged at £9.50+vat.
2. Any goods rejected by you must be rejected within 7 days of receipt by you and returned unopened and undamaged.
3. Claims of shortage, damage or loss must be reported to us within 24 hours of receipt of the goods. Damaged Goods must be returned within 7 days. This does not affect your statutory rights.
4. Cleanspec Cumbria Ltd is under no liability for any defect, which is due to accident, fair wear and tear, negligent use, tampering, improper handling, improper use, improper operation or improper storage or any other default on the part of any person other than us. This does not affect your statutory rights.
5. Cleanspec Cumbria Ltd is not responsible for the suitability of goods supplied by us when used other than in accordance with the instructions either in writing supplied by us or on product labels or otherwise.
6. Cleanspec Cumbria Ltd will not be held liable for any consequential loss or damage nor shall we have any liability in tort, when our products are used otherwise than in accordance with instruction supplied as aforesaid.
7. Goods purchased on customer account are subject to the terms and conditions of that credit account agreement, and remain the property of Cleanspec Cumbria Ltd until payment has been received.
8. These conditions shall be governed and construed in accordance with English Law and shall be subject to the exclusive jurisdiction of the English Courts. These above conditions shall come into force on acceptance of your order by us.

Returns & Replacements
1. Any goods rejected by you must be rejected within 7 days of receipt by you and returned unopened and undamaged.
2. Claims of shortage, damage or loss must be reported to us within 24 hours of receipt of the goods. Damaged Goods must be returned within 7 days. This does not affect your statutory rights.

Payment, Pricing & Promotions
1. All prices exclude VAT.
2. VAT at the current rate of 20% will be added at the checkout.
3. Any offers or promotions will be removed before end date at our discretion.
4. If you wish to pay by BACS or Cheque please contact us.

Incorrect Pricing

Errors happen and we are sorry when they do. Whether it is a typo error, pricing error or delivery error and we have the right to cancel your order. If your order has been paid for, we will credit you with the amount debited.

Updating Account Information
Please contact us on Tel:01768 865812 or email us: sales@cleanspec-cumbria.co.uk to update your account.

Company Registration NO: 09244181 Registered Address: Cleanspec Cumbria Ltd Unit 7 Cooper Way, Parkhouse, Carlisle CA3 0JG